GP ‘working from home’ more than 400 kilometers away from her practice

A GP works from home more than 400 kilometers from her practice after moving to the Cornish coast, The Telegraph can reveal.

Dr. Justine Hall is one of three doctors working at Rudgwick Medical Center in Horsham, West Sussex.

Her name appears in bold letters on the gold nameplate outside the office.

It is also Dr. Hall’s voice greeting patients who call the phone, with her recorded voice indicating that the surgery is experiencing “high demand” for her services.

But instead of working on site to serve the practice’s thousands of patients, the mother of three now conducts consultations in Falmouth, 260 miles from the quaint village practice.

The surgery’s website states that Dr Hall has been working “locally” since 2015 in Guildford, Surrey, a 30-minute drive from the surgery.

She holds ‘remote’ consultations two days a week, on Wednesdays and Thursdays, while the other two doctors can be seen in person.

‘It’s just outrageous’

A disgruntled patient, who wished to remain anonymous, said it was “outrageous” that Dr Hall could continue to work from across the country.

She said: “I was blown away when I heard she had moved to Cornwall. They only offer remote appointments.

“Some diagnoses you have to see someone, and yet they are happy that the number two of the practice lives in Cornwall.

“It’s just outrageous. It used to be a very thoughtful practice and now it’s not anymore.

“Everyone has had enough of it and no one trusts it anymore. Many people in the village cannot afford to go to a private doctor. It’s just not fair.”

It comes amid criticism of GPs for not having their share of face-to-face appointments back to pre-coronavirus levels.

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